Returns, Refunds & Cancellations

Returns, Refunds & Cancellations All products returned within 7 days (5 working days) from date of purchase may be returned, with a 25% restocking fee plus shipping costs. This refund will require the approval of the Internet Sales Manager. The product must be in the original packaging and may not be opened or installed. If it has been opened or installed or damaged in any way, a return and refund are not available.

Any products that do qualify for a return and refund must be in their original packing, as they were shipped to the client undamaged.

No returns on special orders, obsolete, clearance, displays, overnight shipped orders or B-stock products. Items may not be returned for pricing or color reasons only.

Orders may be cancelled within 24 hours of processing the order, except for samples and overnight shipped orders.

Back orders will be communicated with the customer, and will have 24 hours to cancel the order unless notified otherwise.